Any online orders you place before 3pm will be shipped the same day subject to the item being in stock.
*Deliveries are usually within 3-4 working days of placing your order, although at busy times this may be longer. Temple Vogue are not liable for any parcels that are lost or stolen if specific delivery instructions are left for the carrier. If nobody is available when your parcel is delivered and there isn't a safe place to leave the parcel, the delivery driver will leave a calling card with instructions on how to rearrange delivery.
Delivery will be to UK only addresses specified in Your Order. We offer a variety of delivery options but We shall have no liability for any delay or failure to deliver Product if the delay or failure is wholly or partially caused by circumstances beyond Our control.
When placing an Order please bear in mind We are unable to deliver on Public or Bank Holidays and Orders placed on those days, or at busy periods may take longer to deliver.
UK Express Delivery
We aim to deliver Express delivery orders within 1 to 2 working days. ALL deliveries will be made between 07:00 and 21:00 Monday – Saturday (excluding Public/Bank Holidays).
UK Express delivery is not available to the following locations:
The Scottish Highlands and Islands,
Isle of Wight,
Isle of Man,
Please see ‘UK standard delivery’ for an alternative delivery service.
UK Standard Delivery
We aim to deliver all mainland UK standard delivery Orders within 3 to 4 days.
The Scottish Highlands & Islands
The Isle of Wight
The Isle of Man
We aim to meet these timescales but during busy periods (including sale) deliveries may take a little longer.
ALL deliveries will be made between 07:00 and 21:00 Monday-Saturday (excluding Public/Bank Holidays).
Deliveries to The Scottish Highlands, Scottish Islands, the Isle of Wight, Isle of Man and Northern Ireland may take up to two working days longer.
We will begin Our missing parcels procedure if Your Order fails to arrive within 10 days (UK only) of dispatch and You notify Us. We will investigate Your claim and if We are satisfied that the non arrival of the Product(s) was attributable to Us then a refund will be credited to the credit/debit card which was used to place the Order. Please note that We may refuse to make future deliveries to addresses that are considered to be insecure. In this event You will be contacted by Our service team and asked to provide an alternative delivery location for future orders.